Jili44 — Privacy Policy & User Data Protection
Last updated: 2026. Your privacy matters to us.
This Privacy Policy explains how jili44 collects, uses, stores, and protects your personal information when you use our platform. By registering for or using jili44's services, you agree to the practices described in this document. We encourage you to read this policy in full to understand your rights as a user.
Information We Collect
Jili44 collects several categories of information from users during the registration process and ongoing platform use. These categories include:
- Account Information: Full name, phone number, email address, date of birth, and identity verification details (such as Malaysian IC number) collected during registration and the KYC process.
- Device & Browser Information: IP address, device type, operating system, browser version, screen resolution, and session data are collected automatically when you access the jili44 platform. This information is used to ensure technical compatibility and account security.
- Payment Information: Details relating to MYR deposit and withdrawal transactions, including the payment method used (such as Touch 'n Go or bank transfer). jili44 does not directly store credit card numbers or e-wallet passwords — all processing is handled through secure payment providers.
- Usage Data: Game records, betting history, session duration, navigation clicks, and interactions with platform features. This data helps us improve the user experience and identify any suspicious activity.
- Cookies: Technical and preference cookies are used to store session settings, language preferences, and temporary login data. Non-personally identifiable analytics cookies may also be used to understand overall platform usage patterns.
How We Use Your Information
Information collected by jili44 is used for the following legitimate and transparent purposes:
- Creating and managing user accounts, including any required identity verification processes.
- Processing MYR deposits and withdrawals securely and efficiently.
- Providing access to all games and services available on the platform, including Live Casino, slots, and Sports Betting.
- Sending important notifications relating to your account, transactions, policy updates, or relevant promotions (where you have given consent).
- Detecting and preventing fraud, money laundering, or platform abuse through account activity monitoring.
- To fulfil legal and regulatory compliance obligations applicable in Malaysia, including reporting requirements to the relevant authorities where required.
- Improving platform performance, optimising the user interface, and developing new features based on collected usage data.
Jili44 will not use your information for any purpose beyond those stated above without first obtaining your consent.
Cookies, Data Storage & Security
Cookie Policy
The jili44 platform uses cookies to ensure core website functionality works correctly. Session cookies maintain your login during an active session, while preference cookies store settings such as your display language. You may configure your browser to reject cookies, though this may affect certain platform features.
Data Retention
Your personal information is stored on secure servers for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable Malaysian law. Data from inactive accounts may be retained for audit and legal compliance purposes even after an account has been closed.
Security Measures
Jili44 implements reasonable technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration, or disclosure. These include data encryption during transmission, strict internal access controls, and continuous system monitoring. However, no security system can guarantee absolute protection, and we encourage users to take their own precautions, such as keeping their passwords confidential.
Information Sharing & User Rights
Third-Party Sharing
Jili44 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. We may share necessary information with the following parties under limited circumstances:
- Payment Provider: Required transaction details are shared with local payment providers (such as e-wallet processors and banks) to complete deposits and withdrawals in MYR.
- Game Software Provider: Non-personally identifiable game session data may be shared with third-party game providers to ensure proper game functionality.
- Legal Authorities: jili44 will disclose user information to the relevant Malaysian authorities when required by law, court order, or an official investigation into fraud or unlawful activity.
Your Rights as a User
As a jili44 user in Malaysia, you have the following rights regarding your personal information:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete information in your account.
- Right to Erasure: You may request the deletion of your personal information, subject to any legal obligations that prevent full erasure within a specified period.
- Right to Withdraw Consent: You may withdraw your consent to receive marketing communications at any time by contacting our support team.
To exercise any of the rights above, please contact us at: [email protected]. Privacy-related enquiries can also be directed through FAQ page us.
Privacy Policy Updates
Jili44 reserves the right to update this Privacy Policy at any time. Users will be notified of material changes via in-platform notifications or their registered email. Continued use of the platform after such changes take effect will be considered acceptance of the updated policy. The date of the last update will always be displayed at the top of this page.
Privacy-Related Questions?
Contact the jili44 support team at [email protected] or visit our FAQ page for more information on data protection and account security.